At Maid Brigade, we understand that inviting a cleaning service into your home is a big decision. That’s why we go above and beyond to provide a service that prioritizes safety, consistency, communication, and the environment. Here’s why you should choose us:
State of the Art Cleaning Products
We believe in using only the most effective, safe, and environmentally responsible cleaning products. Our cleaning solutions are created using salt, water, and electricity to produce two powerful yet safe cleaning agents: Hypochlorous Acid (for light cleaning and disinfection) and Sodium Hydroxide (for general-purpose cleaning). We refer to this solution as our “Magic Water”, which emulsifies dirt and leaves no residue behind—ensuring your surfaces are clean, safe, and streak-free. We choose products with safety, effectiveness, and environmental impact in mind, and all of our cleaning agents are free from harsh odors that can trigger allergies or sensitivities. Additionally, we make our own products in-house and refresh them daily to ensure that every cleaning solution is as fresh and effective as possible.
Trusted Professionals for Your Safety
We take the safety of your home and family seriously. All of our cleaning professionals are thoroughly trained and undergo comprehensive criminal background checks before being hired. Our team is dedicated to not only making your home shine but also to ensuring you feel completely comfortable and secure with our service. With over 36 years of experience in the industry, we’ve developed best practices that guarantee both your safety and satisfaction. Additionally, we provide liability and workers’ compensation insurance for your protection while our professionals are in your home.
Consistency and Thoroughness
When you hire Maid Brigade, we understand that you want a cleaning service you can depend on. We pride ourselves on being reliable and thorough every time we visit. We’ll give you a 2-hour window for our arrival the morning of your scheduled service, and we’ll send you a text to notify you when we’re on our way. If for any reason you’re not completely satisfied with our cleaning, we guarantee we’ll return and make it right. Our technicians are carefully selected for their skill, attention to detail, and commitment to providing a consistently excellent service.
Clear and Effective Communication
Communication is key to a great customer experience, and we strive to make it easy for you to stay in touch with us. Our friendly customer service team is always available to answer your call, and we also offer text, email, and phone notifications so you can stay updated on your next scheduled service. Additionally, our customer portal lets you manage your account with ease—whether you want to view your schedule, request additional services, make changes to your credit card or contact information, or simply check on invoices. You’ll always have full control over your cleaning services.
Flexible Scheduling
We understand that life is unpredictable and sometimes schedules need to change. Whether you need to reschedule or adjust your service time, our customer service representatives are available Monday through Friday, 8:00 AM to 5:00 PM to help with any changes. We also monitor text and email requests after hours to ensure you can always reach us when needed. At Maid Brigade, flexibility and convenience are just as important as providing a thorough clean.
Choose Maid Brigade for a clean, safe, and stress-free home.
With over 36 years of experience, a commitment to the environment, and a dedication to customer satisfaction, we’re ready to help make your home sparkle! Contact us today to get started.
